Category: Time Management


Last week I had my second annual planning retreat — it marked the first time I’d done my annual planning process when I’d already done it the year before. So I can now speak to the benefits of the process from actual experience, and I thought it would be worthwhile to do so.

Data

Last year I set 25 objectives. I intended to achieve them by working on 7 projects (things you can work on with a definite endpoint, like “Make a website”), and 9 policies (things you do all the time, like “Run 3 times/week”).

Of those, I achieved 9 objectives, or 36%; I completed 4.75 projects, or 67%, and I stuck to 4 policies, or 44%.

Interpretations and Inferences

The first thing we did after our review was to celebrate. Despite the low percentages – a clear failing grade in any educational institution, which is another way that life differs from middle school – we were both proud of what we had accomplished, and we both agreed that it had been one of our most productive years ever. Goal-setting is useful even when you don’t accomplish your goals, because it give you focus.

The low percentages indicate that we still need to “dial in” how much can be accomplished in a year. I actually suspect that my 2014 self would be able to accomplish everything I’d set out to do, but my 2009 self wasn’t that disciplined or organized yet. This caused something of a depression as we compared our “most productive year” to the things we’d hoped to do in a year, and how big that discrepancy was. And yet I don’t want to scale my goals down, because I think I can learn to do that much.

What we did instead was to set goals that are more process-oriented. My boyfriend proposed to me while we were up there – we both agreed that our top priority was to keep our relationship strong and to improve it further. We both want to have more peace in our lives and to become the best possible version of ourselves — that was the second priority. I want to help people learn how to monetize themselves; he has his own vocation. What all of these goals have in common is that they set a clear direction, without specifying how far in that direction we must travel. If I don’t make it as far as I thought I could, that’s OK. If I make it much farther than I thought I could, that’s OK, too. I don’t have to make arbitrary guesses about how far I can go

I could do that this year, because I’d had a year to shake out which goals were vocations, and which were just projects. Last year’s objective list was a jumble of

  • vague goals,
  • of projects that would be nice to complete someday,
  • of projects that would clearly take multiple years (maybe a lifetime),
  • and of projects that were vocation-worthy, but aren’t my vocation.

This year I have it pared down to several overarching lifetime-projects, and have selected less-than-one-year projects to support those objectives.

But I don’t think I could have done that last year, because I didn’t have the data I needed. My first year of annual planning was kind of a data dump, that gave me a chance to list every daydream and career-like notion and impractical fancy that I’d ever had. I wrote it all down, and tried it all out. And over the course of the year, I was able to learn what really mattered to me. It was obvious in the list of projects that I’d worked on (because they’d excited me enough to receive sustained energy) and the ones that had died out from lack of interest. When compared to other, new items on the list this year, it became obvious that several of last year’s objectives were really sub-projects of another lifetime-project – a connection I couldn’t see until I’d spent a year experimenting. I think this kind of focused, pared-down planning can only be done in the second year of this process.

Recommendations for Future Work

The original Annual Planning post was written during my first year of planning, and was written for people who have never set out to do this kind of thing before. And I think that’s a fair assumption in most cases – I’d never done that kind of thing before, and people look at me funny when I explain it. But obviously some things need to change for the second time around: we added in a review of the previous year, and modified the goal-setting process to accommodate 2nd-year planners. I’ll discuss those changes in the next few posts.

Jeffrey Gitomer, in his Sales Bible, tells the story of asking for advice from a basketball coach.

The coach walked out onto the court, dribbled a couple of times, and threw a basic, easy layup.

Then he turned to Gitomer and said, “95% of basketball games are won with that shot. Don’t miss it.” And left.

At first, Gitomer says, he felt kind of ripped off. But the more he thought about it, the more he realized how fantastic the advice was.

The Pareto Principle Strikes Again

The Pareto Principle says that 80% of your results come from 20% of your efforts (and, contrariwise, 80% of your efforts contribute only 20% of your results).

But we often get caught up in improving the 80% of our work that doesn’t contribute as much: practicing bank shots, 3-point shots, and so on. And if you get the opportunity to make those shots, it’s great that you’ve improved them.

But most of what life is going to offer you is layups. Following up with clients to ensure they’re happy. Doing the same installation job you did last week, and that you’re going to do tomorrow. Writing an article. Making a bacon cheeseburger. And because those things are “boring” and “overdone”, we don’t practice them. And we screw them up.

That’s where most of your business is. It’s where your money comes from. And when you mess it up, your customer says to themselves (and all of their twitter followers) “Really? You can’t handle the most basic, fundamental part of your business?”

Don’t miss the layups.

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When Multi-tasking goes awry

    The Old Sailor

    There was once an old sailor my grandfather knew
    Who had so many things which he wanted to do
    That, whenever he thought it was time to begin,
    He couldn’t because of the state he was in.

    He was shipwrecked, and lived on an island for weeks,
    And he wanted a hat, and he wanted some breeks;
    And he wanted some nets, or a line and some hooks
    For the turtles and things which you read of in books.

    And, thinking of this, he remembered a thing
    Which he wanted (for water) and that was a spring;
    And he thought that to talk to he’d look for and, keep
    (If he found it) a goat, or some chickens and sheep.

    He began on a needle, but he thought as he worked,
    That, if this was an island where savages lurked,
    Sitting safe in his hut he’d have nothing to fear,
    Whereas now they might suddenly breathe in his ear!

    So he thought of his hut… and he thought of his boat,
    And his hat and his breeks, and his chickens and goat,
    And his hooks (for his food), and the spring (for his thirst)…
    But he never could think which he ought to do first.

    And so in the end he did nothing at at all,
    But basked on the shingle wrapped up in a shawl.
    And I think it was dreadful the way he behaved –
    He did nothing but basking until he was saved!

        – A. A. Milne
        Now We Are Six

I’m not a focus-nazi who insists that you can never have more than one project going at a time. But multi-tasking can go too far.

It’s easy to get overwhelmed by everything you have to do. Most of us are playing at least two (and possibly many more) roles in our lives: student, employee, parent, business owner… of course it’s hard to keep track of everything.

The long-term fix is to set up a good time-management solution that will help keep you from being overwhelmed. But in the short-term, how do you keep from getting buried under the work load?

Write it all down

I know this sounds counter-intuitive. You’re already overwhelmed, right? Why would you want to come face-to-face with the entire list?

It’s a little like losing weight or cutting down your debt: the first step is to figure out how bad of shape you’re in. And the good news is that you’re probably not in as bad of shape as you think. Most people can only hold 7 things in their mind at once, so we can’t tell the difference between a to-do list with 8 items and one with 20 items. Writing it down is the only way to tell exactly how ovewhelmed you are, turning your nebulous “too much to do” into a definite task list.

Sort it into two lists

Assign each task to one of two lists:

  • This must be done ASAP
  • This should be done soon, but it would be OK to wait for a bit.

My cousin is moving across the country in three weeks, and she was only informed of this a few days ago, so she has prior commitments still on her plate. Things like packing up their stuff, arranging for a moving van, and finding a new apartment have to be done before they move, and some of her prior commitments also have to be fulfilled; those go on the do-right-now list. But some of her prior commitments are to friends and family, who are happy to wait while she gets through this crazy-moving-time and settled down again. Those items go on the can-do-later list.

Assign a time frame to everything

Go down your do-right-now list and write an estimate of how long you think each item will take you. This doesn’t have to be a precise, scientific number (although if you have data to use, you’re certainly welcome to), just a guess as to how much time you think you’ll need.

Once everything has a time estimate, add up the total. Is it possible to do everything before the deadline?

Every time I’ve done this, it’s turned out that there’s plenty of time; usually I have twice as much time as I think I’ll need. But if it turns out that you literally don’t have enough time to finish everything on your to-do list, at least you’ll know. Forewarned and forearmed, you can go to your boss or your clients ahead of time and be honest with them:
“I’m very sorry, but something unexpected has come up, and I won’t be able to do such-and-such. What arrangements would you like to make?”
It’s a very scary conversation, and they might be angry with you. But… they’ll be much less angry than they would be in the conversation that starts off “I know I said I’d do that yesterday, but I didn’t.”

Prioritize

Even if you have plenty of time to finish your list, go through and put all your tasks in order of priority:

  1. If you could only get 1 thing done on this list, which should it be?
  2. If you could only get 2 things done on this list, which should they be?
  3. If you could only get 3 things done on this list….

This method makes use of your time estimates, but acknowledges the reality that things never go according to plan. If it turns out that your time estimates are off, at least you got the most important things done.

Prioritization can also be a great tool when you don’t have enough time to do everything on the list. Instead of going to your boss or client and saying, “I can’t do it”, you can go to them and say, “I can’t do everything, but I can do 20 hours’ worth. What would you like me to focus on?”

Work on it

Many people (I among them) respond to overwhelming task lists by freezing. The freeze-in-the-face-of-stress reaction makes sense if your stress is caused by a lion that hasn’t seen you yet, but it doesn’t help at all if you’re facing a huge to-do list. But still… you end up reading your favorite book for the 5th time, or watching Firefly for the 200th time, or playing on the computer, or chatting with a friend on the phone.

You have a trimmed-down, prioritized to-do list, and you’ve either notified people that you won’t be able to do everything or you’ve asked for help. Now pull out that list, look at the top item, and work on that thing.

Resources for Further Reading
(10+2)x5: a technique for doing things you hate
Combat Feeling Overwhelmed

“Organizing is what you do before you do something so that when you do it, it’s not all mixed up.” — A.A. Milne

So those of you who are regular subscribers may have noticed a significant shortage of posts on this blog last week. Like, there was only one post. Or 80% less than I should have done.

Here’s what happened: I didn’t do my weekly planning. Normally I sit down at the beginning of the week and look over my monthly goals, and figure out what I need to do for the week. Last week I didn’t do that.

That lack had several results:
1) I felt way stressed out. I knew there was stuff I needed to be doing, but I didn’t have it centralized into one location. I couldn’t tell whether I was keeping ahead of my tasks or not, because I didn’t have anything to compare to my accomplishments. So even when I did get something done, I didn’t know if that put me ahead or just less far behind.

2) I didn’t get much done Every time I sat down to do some work, I didn’t know what to do. Usually I have a piece of paper with everything I want to do for the week; when I start to work, I look down the list and pick something on it. By the end of the week, most everything’s crossed off. But since I didn’t have that list, I spent most of the week trying to figure out what I should do, instead of doing it. And my failure to get stuff done contributed significantly to the stress problem.

Lessons:

1) Planning really does help
I’ve been planning my months and weeks since August of last year, and a week with that level of productivity has become the new norm. But despite the fact that I don’t notice increased productivity anymore, it is still there. Productivity was significantly lower in the week I didn’t plan.

2) Get back up and try again
Although I missed out on most of a week, I have a new week starting today. And because I built leeway into my month’s plan, I won’t end up too far behind by the time we get to June.

Just like dieting, you’ll screw up sometimes. That doesn’t mean you should throw your diet out entirely; it means you should make sure you eat healthy the next day. Likewise, you won’t be productive every day or every week. Just make sure you get back into the groove the week after.